FAQs

  • I like to start every working relationship with a cup of coffee. Personal assisting is an intimate process, so I prefer to get to know my clients first. Once we’ve met, we’ll schedule our first shift. From there, we’ll enter a one-month trial period to ensure we’re a good fit for each other. If everything goes well, we’ll sign an agreement and proceed.

  • Cancellations made with less than 24 hours' notice will incur a fee equal to the scheduled shift, unless it’s an emergency. Cancellations made within the week of your scheduled shift will be subject to a $45 fee, and cancellations made more than a week in advance will incur no fee.

  • For clients on the Silver, Gold, or Platinum packages, you’ll receive a Google Calendar invite for your weekly shift. For other services, text is the best way to schedule with me. After confirming availability, I’ll send a calendar invite to lock in our time. New clients will begin with a coffee date to discuss details before scheduling services.

  • Yes! After our initial meeting, we’ll proceed with your chosen package and test it out for a month to ensure we're a good fit. If everything goes well, we’ll sign an agreement. If you’d prefer, we can offer a trial period at a discounted rate (e.g., $40/hr), transitioning to standard rates (e.g., $45/hr) once we confirm a great match.

  • No problem! If my availability allows, I’ll bill any additional hours at my standard hourly rate, charged in 15-minute increments.

  • Not exactly. While I don’t offer traditional cleaning services, I provide a "general tidy" or "floof" of your home, including organizing visible areas, folding laundry, making the bed, and tidying up spaces. I don’t bring cleaning supplies but will happily pick up what’s needed for a light cleaning. However, I do not clean toilets or showers.

  • Changes to scheduled shifts can be requested with at least 2 weeks' notice. While I can’t guarantee my availability, I’ll do my best to accommodate your request and find a mutually convenient time.

  • Yes, for errands done in my vehicle, I charge $0.70 per mile. Any parking costs incurred during my shifts will also be reimbursed. Additionally, holiday rates apply for dog-sitting services.

  • I cannot guarantee availability for emergencies. Any last-minute requests are treated as "as-needed" services and will be billed accordingly.

  • I provide a minimum of two weeks’ notice for planned absences like vacations. In case of illness, I will notify you promptly. If I am unable to reschedule missed shifts, you will not be charged for the missed shift.

  • I use QuickBooks to streamline invoicing. At the end of each week, I will send you an invoice for payment. You can easily settle the invoice using your preferred payment method.

  • For purchases under $200, I can handle the transaction, and the reimbursement will be included in your invoice. For larger purchases, you can provide a payment method, and I’ll take care of the transaction for you.

  • I typically work Monday through Friday for weekly clients. Weekend availability for events or other special needs is possible with prior notice, but weekend rates apply and availability is not guaranteed.

  • Absolutely! I’m naturally in tune with physical spaces and belongings. I love helping clients stay organized, whether it’s your home, office, or even your fridge. I’ll help create harmony in your spaces, ensuring they’re well-maintained and functional.

  • What sets me apart is my passion and dedication to what I do. I’ve been gifted with a natural ability to make life easier for others, and I genuinely love supporting people who are building the lives they’ve always dreamed of. I’m proud to have built this business from the ground up, and the fulfillment I get from helping others achieve their goals is unparalleled.